Welcome to Article 10. since 1972
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Registered Company: Article 10. Limited

Registered Address: 50 WOODGATE, LEICESTER, LEICESTERSHIRE, LE3 5GF

Registered Company Number: 9778716

VAT Registration number: 248 4343 94

Definitions:

In these conditions the following terms shall have the following meaning: "The Company" means Article 10. Limited. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer.

Payment

Payments will be pre-authorised at the time of placing an order. No goods shall be supplied without payment.

We use Paypal’s secure payment gateway; they handle the transaction on our behalf and as such we do not at any time gain access to your full payment method details, except your address which is necessary in order for us to fulfil your order. We do not store credit card details nor do we share customer details with any 3rd parties

Delivery Time

The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.

When we have the items of your order in stock it is dispatched quickly. In the UK we use Interlink or a courier, for exports we use a courier unless instructed otherwise. We send you an email when your order has been dispatched.

Notice

You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

Stock

Items ordered that are in stock should be dispatched within 24 hours of the order being placed. Article 10. Ltd holds limited stock in our factory and sometimes your order maybe placed in a queue to be manufactured, we will try and inform you if this is the case and when you can expect delivery.

Claims

Claims arising from damage, delay or partial loss of the goods in transit must be made in writing to Article 10. Ltd within seven working days of delivery. Article 10. shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by Article 10. Ltd, promptly return any of the goods subject to any claim and any packing materials securely packaged to Article 10. Ltd for examination.

Liability

If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, Article 10. Ltd shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value.

If the Customer establishes that any of the goods are defective Article 10. Ltd shall at its option, replace them with similar goods or allow the Customer credit for their invoice value.

In no circumstances shall the liability of Article 10. Ltd to the Customer under this condition exceed the invoice value of the goods.

Privacy Policy

We are committed to protecting your privacy. We do not sell or rent the information you provide us to anyone. We do not store customer credit card details.

Product Specifications

Article 10. Ltd reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer's statutory rights will not be affected.

We have taken every measure to provide accurate product images for each product for sale on the site. However, due to a number of different factors such as Internet browsers, monitor colour contrasts etc, we cannot be held responsible or liable for any differences in colour between the image and the actual product.

Delays

We will have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, delays due to courier companies, governmental actions and any other similar events.

Losses

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for:

Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

Any loss of goodwill or reputation; or

Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions will exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Returns

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order up to 7 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached. At Article 10. Ltd we offer a 14 day returns policy from the date of receiving the goods. In this instance all refunds exclude postage costs, unless a mistake has been made by us.

Only when you are happy, can we be. If for any reason you are not satisfied with our products, you can return them for a refund (postage will not be refunded). No questions asked. Some small print: They need to be returned within 14 days and unworn, which is pretty standard stuff. Once the products arrive back with us your refund will be processed. Please note it can take up to 14-21 working days for the refund to reach your account.

Please be sure to ship the package with a carrier that can provide tracking and insurance. Article 10. Ltd cannot replace packages lost during return shipment if proof of tracking is unavailable.

Please return your products to:

RETURNS: Article 10. Ltd

24 Mandervell Road,

Oadby,

Leicester,

LE2 5LQ